How To Run A Product Design Playback: A User-Centered Perspective

Last week I had the great pleasure of launching the MVP of a product whose design I've been leading at Peak Democracy. Peak Democracy is a 10-year-old Bay Area company on a mission to build trust between local governments and their residents. Every week, I’ve been meeting with James Box, my mentor and good friend who is the Director of UX Design at Clearleft. In this week’s session, we critiqued the MVP and also touched a bit on running successful playbacks. Playbacks James suggested that playbacks should: Frame the problem we as a team are trying to solve

Fluffy Edges & The Black Box: A Mentorship Session With James Box

Over the past two weeks I've had the pleasure of reigniting my mentorship with James Box, Clearleft's User Experience Director and all-time awesome guy to work with. I've decided to write a blog post every week as a reflection from my week's sessions with James to help me internalize the concepts we discussed but also to share what I've learned. In my current contract, I'm leading product design for a Bay Area company called Peak Democracy. This role has surfaced a myriad of complex challenges that range from a tactical level (interaction design, front-end development, project management, etc.) to a